2018-02-09 / Front Page

LL Bean dropping its unlimited returns policy

By DAVID SHARP
The Associated Press

Not an online subscriber yet? Sign Up Here
Purchase this online single issue Purchase Now
Note: You must have cookies enabled to use subscription service
Member Functions:
Forgot your password?

Return to top

It’s about time a new policy

It’s about time a new policy is established. For years we’ve watched individuals take advantage of or abuse a generous customer return policy. The employees knew what was going on but management understandably was remiss to change possibly in fear of harming business. Fair is fair and what is now in place seems very fair.