retail industry

Steve Snyder, on a short leave with the U.S. Army from a tour in Afghanistan, shops with Sherry Colburn at the Glik’s store, a neighbor of J.C. Penney’s in Farmington, Mo. J.C. Penney’s recent stumble, after it drastically reduced sales, has driven more customers to the stores next door, said Jeff Glik, chief executive of the chain of 55 apparel stores.